Troubleshooting

Suggestions and tips for Avalon Instruments products

In order to connect the mount with StarGo Plus/StarGo2 Pro driver with N.I.N.A. is required to choose the Avalon UD Telescope driver from the Telescope drop down menù list. This option will be available only after it will be selected with the ASCOM chooser.

Inside N.I.N.A. is not possible to launch the ASCOM chooser from the Telescope section menù so it is required to do this operation at least once by using external software app, as for example Carte du Ciel, Stellarium etc...

The SG+/Pro (StarGo Plus/StarGo2 Pro) are Raspberry Pi based Astronomical control system, they have been designed to work in two main hardware connection methods:

- Method 1: StarGo Plus as a Hotspot

- Method 2: StarGo Plus connected to your network, via LAN or Wi-Fi

Usually the method 2 via LAN is accomplished by using an Ethernet cable connected to a router.

In a previous troubleshooting article we have explained how to establish a connection between a PC and a SG+/Pro by using an Ethernet cable.

This behavior may be related to latest Operative System update that can create issues with previous StarGo versions.
The issue can be solved by upgrading to the latest StarGo versions available on the Support Page reserved download area.
Users with EVO-zero mount should download and install the Install_StarGo_700_B5.exe whereas all the other users should download and install the Install_StarGo_640_SP6.exe.

By using in conjunction the Avalon X-solver tool and the HNSKY software is possible to set up an automation that allows to capture asteroids or comets by having the target in the frame center and the background sliding behind.

NOTE: the following procedure can be performed by using X-solver 1.6.5.5 version, included starting from the StarGo_640_SP6.

Motorized Polar Alignment kit

In order to allow the mount free rotation on the Azimuth, being at the same time firmly assembled on the base flange, the three bolts must be tightned with the correct pressure.

This adjustment it is performed at the company before to ship the mount.

Ekos comes provided with a powerful and useful tool that allows to perform an accurate Polar Alignment even in location where the Polaris is not visible.
The procedure is quite straightforward, the mount will perform three different rotations on the RA axis, shooting a picture for each one.
Thanks to the Plate Solving, the software receive the precise position of each rotation and, calculating the overall movement, is able to estimate how much the RA axis is drifting away from the real North, guiding the user to perform the required corrections.

Park Procedure

    1. Run the StarGo.exe
    2. Perform the Sync Home Position
    3. Perform a GoTo or Move the mount on the choosen position for the Park
    4. Click on the “Set Park” button to choose the position for the Park.
    5. Start the session and point the mount on other objects
    6. At the end of the session click on the “Park” button. The mount will slew to the position choosen through the “Set Park” function, retaining it in the next session, even after a shutdown.
       NOTE: this mean that in the next session another Sync Home Position is not required.
    7. Close the StarGo.exe and Power off the mount.

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