Issue:
The mount doesn’t complete the 60° rotation required for the ASIAIR Polar Alignment procedure.
Solution:
Inside the StarGo.exe software, RA DEC tab, check the “Disable Keypad” option.
Otherwise plug the keypad on the StarGo board.
Troubleshooting
Suggestions and tips for Avalon Instruments products
Ekos comes provided with a powerful and useful tool that allows to perform an accurate Polar Alignment even in location where the Polaris is not visible.
The procedure is quite straightforward, the mount will perform three different rotations on the RA axis, shooting a picture for each one.
Thanks to the Plate Solving, the software receive the precise position of each rotation and, calculating the overall movement, is able to estimate how much the RA axis is drifting away from the real North, guiding the user to perform the required corrections.
Park Procedure
1. Run the StarGo.exe
2. Perform the Sync Home Position
3. Perform a GoTo or Move the mount on the choosen position for the Park
4. Click on the “Set Park” button to choose the position for the Park.
5. Start the session and point the mount on other objects
6. At the end of the session click on the “Park” button. The mount will slew to the position choosen through the “Set Park” function, retaining it in the next session, even after a shutdown.
NOTE: this mean that in the next session another Sync Home Position is not required.
7. Close the StarGo.exe and Power off the mount.
The Park position is a key point and a very useful feature for fixed location setup and observatories. The StarGo system include this very important feature, allowing to put the telescope in a choosen position at the end of the session, retaining in memory the alignment with the sky even after a power off.
But what’s happen in case, for any reason, the position is lost? Normally a new Sync Home Position is required.
But thanks to the “Restore Park” feature, included in the StarGo, it will be possible to restore the Park position and the sky alignment in a fast and quick way, simply following the preliminary operation steps explained below, without requiring another Sync Home Position procedure.
This preliminary procedure must be done only once, in order to use the “Restore Park” feature in the proper way.
Avalon mounts with StarGo GoTo Control System can be connected to the ASIair app by following the step by step procedure described below:
Normally the pointing error offset that is used after a Sync or a Plate Solve, is not stored in the memory, because, the mount will be moved from at the end of the session.
In case of use in a Observatory or a stable location, it is possible to store in memory the pointing error offset, by using the “Realign Absolute Position” feature by following the step by step procedure explained below:
The slew stop before the target it is a protection function designed for a safety reason, in order to prevent the mount uncontrolled movement due to the network latency, when the mount is used from a remote connection. But it can also happen in case of no keypad connected.
The serial number is normally located on the mount base body. In order to read it, it is required to rotate the RA body about 90°.
This issue may occur due to:
- windows updates
- COM PORT changing
- StarGo Software/Firmware mismatch
- Firmware corruption
In order to fix this issue it is suggested to donwnload from our Support Page the latest StarGo Software/Firmware release and perform a new, clean StarGo software installation.
After the software installation it must be performed the firmware upgrade.
This procedure has been shown in the following video.
In this article the doubtful user about the purchasing of the Linear or the M-uno D, can find a list of pro and cons of the two mounts.
The biggest benefit of the M-uno D compared to the Linear mount it is the possibility to avoid the Meridian Flip.
When a USB connection cable/Power supply sudden disconnection occurr during the Firmware Upgrade, the process fail. This can happen due to USB cable/Power supply low quality (that's why we reccomend to use the USB cable and Power Supply provided with the mount or with the StarGo) or for an accidental disconnection.
The StarGo WiFi chip use the ad-hoc protocol, that works in the peer to peer mode and it cannot works as a client.