Troubleshooting

Suggestions and tips for Avalon Instruments products

Launching the StarGo.exe, the software flash without start

This behavior may be related to latest Operative System update that can create issues with previous StarGo versions.
The issue can be solved by upgrading to the latest StarGo versions available on the Support Page reserved download area.
Users with EVO-zero mount should download and install the Install_StarGo_700_B5.exe whereas all the other users should download and install the Install_StarGo_640_SP6.exe.