Troubleshooting

Suggestions and tips for Avalon Instruments products

The following procedure is strongly reccommended during the first StarGo installation or in case of connection problem

Issue

"No Connection" error message during the StarGo connection

When an instable StarGo WiFi connection occur or when attempting the connection with SkySafari the message: “Connection Failure SkySafari can’t make a wireless network connection to the scope. Make sure you’ve joined its Wi-Fi network, and entered its IP address correctly” appear, the problem could be too many wi-fi networks covering the working area.

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