NOTE: The X-Solver does not work with Windows XP, due to the internal Framework functions that are no longer supported by Windows XP. Concerning others Microsoft Windows O.S. (such as: Vista, Windows 7, Windows 8.0, Windows 8.1 and Windows 10) X-Solver need at least Microsoft .NET Framework 4.5. If you have not yet installed go to the specific microsoft web page download and install it.

Issue

The new Skywatcher Polarscope only has the Octans constellation on it.

The following procedure is strongly reccommended during the first StarGo installation or in case of connection problem

Issue

"No Connection" error message during the StarGo connection

When an instable StarGo WiFi connection occur or when attempting the connection with SkySafari the message: “Connection Failure SkySafari can’t make a wireless network connection to the scope. Make sure you’ve joined its Wi-Fi network, and entered its IP address correctly” appear, the problem could be too many wi-fi networks covering the working area.