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Question WIFI Stargo not visible by my PC although my IPAD sees it

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24 Jun 2020 19:15 #334 by SJK
Dear Avalon team,

My pc cannot see the Stargo WIFI even standing besides.

However my ipad sees it without problem at 5 meters.

Can it be a windows network configuration or firewall ?

Thanks for any help,
Stevan Klaas

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26 Jun 2020 08:49 #337 by Stefano82
Dear Mr. Klaas

Normally the standard windows network settings and the windows firewall doesn't prevent the StarGo Wi-Fi network visibility.

If you have some special pc wi-fi network settings, please provide it to us, so we can try in your same conditions.

Also let us know your pc model and, if you have the chance, try with another pc/laptop.

When you will try another connection attempt, be sure that the StarGo Board are safely and well powered at 15v and the power led blink.

Finally, did you notice the same behaviour even after a StarGo Board and Pc restart?

Please let us know about.

Kind regards.

Stefano
Avalon Instruments Team

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29 Jun 2020 00:14 - 29 Jun 2020 00:16 #338 by ken.self
I'm having a related problem but it is not due to firewalls. I'm running computers with both Liinux and Windows and normally connect with Linux. The signal from the StarGo sometimes drops out or is not visible at all. One of my devices has two wifi cards and sometimes I can see StarGo SSID on one but not the other and it switches seemingly at random. Sometimes when trying to connect, I am prompted multiple times for a password before it eventually succeeds in making a connection. Slewing seems to induce the signal dropout so maybe voltage or RFI related? The StarGo wifi signal is usually quite poor, even with the computer located very close by. Perhaps shielding by the mount itself? Can you advise where the wifi antenna is located - this might help to troubleshoot.
The issue can be quite dangerous. I sent a slew command to the M-Uno and then the signal dropped out so the mount could not be stopped and was in danger of the OTA crashing so I had to pull the power to stop it.
In the meantime, I have set up a Raspberry Pi on the fork connected to the USB port and communicate with the Raspberry Pi via wifi using INDI protocol.

-- Ken
Avalon M-Uno; GSO RC8; ASI1600; Optec focuser; Aaeon UP/Ubuntu/INDI
Last edit: 29 Jun 2020 00:16 by ken.self.

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01 Jul 2020 14:22 #342 by Stefano82
Dear Ken

How do you power the StarGo board? We suggest to use the power supply provided with the mount and set the power at 15V to directly power the StarGo board as suggested on this troubleshooting article

www.avalon-instruments.com/support-2/tro...o-power-supply-using

Here on the picture below, you can find highlighted, where the Wi-Fi chip is located on the StarGo board.



Also remember that due to the StarGO WiFi chip use the ad-hoc protocol and works in the peer to peer mode, while the StarGo network is connected with a device, can’t be connected to another.

The StarGo wireless connection it was developed as a feature to use the mount without cables directly on the field, so, when you use the mount, we suggest to enable the “Connect automatically when in range” option for the StarGo network inside the Windows options and disable for all the others.



Please try in this way and let us know about.

Best regards

Stefano
Avalon Instruments Team
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04 Jul 2020 22:04 #343 by SJK
Dear Stefano,

Thanks for always following up.

Sorry for the late feedback, I was on vacation.

These are the checks I did :
- I have always been using the Avalon Power Supply with 15V set
- Tried with another PC, no problem, Stargo is visible !

It seems my astro PC cannot see the Stargo WIFI.

It has Windows 10 installed and not particular WIFI setting I am aware of.

This is my PC config
Network WIFI Card : Intel(R) Dual Band Wireless-AC 7260
Processor is Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz (4 processors, 8 threads).
Hard drive is SanDisk Ultra II 960GB

It is from 2014, so maybe a bit old but quite performing I must say.

Home WIFI connects perfectly well, but not StarGo.

Is there some protocols to be activated or something ?

Thanks,
Stevan

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