Arabic Chinese simplified Chinese traditional English French German Italian Japanese Korean Russian Spanish

shopping cart

Solved StarGo Install Error Message

  • psledlie
  • Topic Author
  • Offline
  • New Member
  • New Member
More
13 Dec 2023 05:54 #1270 by psledlie
StarGo Install Error Message was created by psledlie
Hi,

It's been a while since I tried using the StarGo software on my laptop. When I did, it wouldn't connect, so I reinstalled the software. Now when I press "Connect" I get a message that says; Component 'ComDlg32.OCX' or one of is dependencies not correctly registered: a file is missing or invalid 

I can't seem to get past this error message no matter what I try. Any suggestions? 
Thanks, 
Peter Ledlie

Please Log in or Create an account to join the conversation.

  • Stefano82
  • Stefano82's Avatar
  • Offline
  • Administrator
  • Administrator
  • Don't panic
More
14 Dec 2023 11:35 #1272 by Stefano82
Replied by Stefano82 on topic StarGo Install Error Message
Hello Ledlie
Which version of the StarGo is running on your PC?

It seems an old issue fixed time ago, as reported on the following topic:
www.avalon-instruments.com/forum/install...go-6-2-0-sp1?start=6

So, in case your StarGo version is too old, we strongly suggest to update it to the latest one (Install_StarGo_640_SP8) that you can find on our support page.

Best regards

Stefano
Avalon Instruments Team

Please Log in or Create an account to join the conversation.

  • psledlie
  • Topic Author
  • Offline
  • New Member
  • New Member
More
18 Dec 2023 04:24 - 18 Dec 2023 10:40 #1277 by psledlie
Replied by psledlie on topic StarGo Install Error Message
Stefano,
Thanks! That fixed the problem.
Last edit: 18 Dec 2023 10:40 by Stefano82.

Please Log in or Create an account to join the conversation.