Question Avalon Due stops abruptly during slewing

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12 May 2025 22:44 #1379 by chaos
Hello all,
I hope that you can help me with the following. My Avalon Due stops abruptly during a slew when engaging both the DEC and RA motors at the same time. This happens when slewing the mount using the control keypad (pressing one of the RA and DEC buttons at the same time) or when using KStars. However, releasing one of the keys of the control keypad causes the mount to continue to slew. Note that I am away from the mount limits, and the mount is balanced. Is this normal behavior? If it is not, then how can this be mitigated?
Cheers,
--Olav

 

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15 May 2025 11:52 #1383 by Stefano82
Replied by Stefano82 on topic Avalon Due stops abruptly during slewing
Hello

Which version of M-due do you have? The one with Encoder or without encoder? Please let us know which version of StarGo Plus or StarGo2 you are using.

Best regards

Stefano
Avalon Instruments Team

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15 May 2025 15:40 #1386 by chaos
Replied by chaos on topic Avalon Due stops abruptly during slewing
Hi Stefano,
I have the encoder version and are using StarGo2's version 2.1.20231103.18401 
Cheers,
--Olav

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16 May 2025 10:12 #1389 by Stefano82
Replied by Stefano82 on topic Avalon Due stops abruptly during slewing
Hi Olav

Thanks for the information provided.

Please try to reproduce this behaviour, then export the configuration file and send us in PM.

In this way we can better look into to find the reason of the behaviour.

Bes regards

Stefano
Avalon Instruments Team

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