Troubleshooting

Suggestions and tips for Avalon Instruments products

X-Solver stopped to work

NOTE: The X-Solver does not work with Windows XP, due to the internal Framework functions that are no longer supported by Windows XP. Concerning others Microsoft Windows O.S. (such as: Vista, Windows 7, Windows 8.0, Windows 8.1 and Windows 10) X-Solver need at least Microsoft .NET Framework 4.5. If you have not yet installed go to the specific microsoft web page download and install it.

Issue

I have installed the Stargo 516 Beta version on my "old" PC and wanted to check out the X-solver application.

When starting up X-solver (administrator mode) it doesn't open but I immediately get an error message: "Avalon X-solver has stopped working".

What are the minimum hardware requirements for running X-solver? Or is it more likely a software issue?

XSolver stopped working

Answer
Normally this is not an hardware problem and usually it will be solved by updating Windows.