Question Cannot connect StarGo with PC anymore

Hello, 

I have been using my Linear mount for 5 years now and I am quite happy with it. However, yesterday I suddenly could not connect my laptop (PC) with StarGo anymore. I rebooted all devices several times, checked the cables - still no connection (always used the USB cable for connection, never WiFi).

I am using StarGo version 7.0.9, firmware 6.4.0, and ASCOM driver 7.1.2.6. I have upgraded to the ASCOM platform 7 recently. Yesterday was the first imaging session since the upgrade. Is it possible that the StarGo driver is not compatible with the newest ASCOM platform? Or maybe the USB cable or the USB port in the StarGo device are defect? I’d appreciate it very much if you could provide me with the support needed to get my Linear working again. 

Thanks in advance!Klaus

Dear Stefano, 

thank you for your quick reply. I reloaded the firmware as shown in the video. The only window I get is the following:

 

But nothing happens for minutes. Would be great if you could help me to dig deeper into this issue.
Thanks in advance,

Klaus

Hi Stefano,

Thanks for your advice! I have downgraded the ASCOM platform to version 6.6 - and the connection to the mount is indeed working again! 
Before the troubles started, I upgraded the ASCOM platform from version 6.3 to 7.0. Maybe this was too big of an upgrade? Anyways, it's obvious now, that somewhere in this upgrading process something went wrong.

For the time being, I am happy that the mount seems to be running smoothly again. However, considering future software updates, it would be great to identify the bug. How would you like to proceed?

Thanks for your help!

Klaus